Safe Play Commitment

Responsible Gaming
at solts —
Play Smart, Stay Safe

solts is built on the belief that gaming should always be fun, controlled, and safe. Our responsible gaming framework gives Pakistani players full control over their activity with industry-leading tools, strict age verification, and round-the-clock support for anyone who needs it.

21+ Verified Platform Self-Exclusion Tools Deposit Limits Session Reminders
Strictly 21+ Only — Underage gambling is illegal and harmful
Safe Play First
21+
Minimum Age Requirement
24/7
Support Availability
5+
Player Protection Tools
<2h
Self-Exclusion Activation Time

Gaming That Stays
Fun & In Control

At solts, we genuinely care about every Pakistani player's wellbeing. Online gaming — whether cricket betting, slots, keno, or live casino — should be an enjoyable leisure activity, not a source of financial stress or personal hardship. That is why responsible gaming is not a footnote in our terms and conditions; it is a core part of how solts is built and operated every single day.

We understand the Pakistani context well. In cities like Karachi, Lahore, Islamabad, and Faisalabad, mobile gaming is increasingly popular. With that growth comes a responsibility to ensure that our platform empowers players — not exploits them. Our responsible gaming tools are available in every player's account dashboard, free of charge, and can be activated instantly.

Whether you want to set a daily deposit cap in PKR, take a quick cooling-off break, or permanently close your solts account, all of these options are in your hands at all times. No waiting periods, no red tape — just straightforward tools that put you in control.

Our pledge: solts will never send promotional bonuses or marketing messages to any player who has activated responsible gaming restrictions on their account.
The solts Responsible Gaming Pledge
Strict Age Verification

Every solts account requires CNIC-based age verification. No player under 21 is permitted to register or play on our platform.

Instant Self-Exclusion

Players can request a self-exclusion of 30 days, 6 months, 1 year, or permanent — activated within 2 hours of request.

Flexible Deposit Limits

Set daily, weekly, or monthly PKR deposit caps directly from your account. Limits take effect immediately.

No Targeting of At-Risk Players

Players who have set limits or exclusions are removed from all solts marketing communications permanently.

24/7 Support Access

Our responsible gaming support team is available around the clock via live chat and email at [email protected].

Six Ways solts Keeps
You in Control

Every responsible gaming tool at solts is built directly into your account dashboard. No forms to post, no waiting — just instant control over your gaming activity.

Deposit Limits

Set a maximum PKR deposit amount per day, per week, or per month. Once your limit is reached, no further deposits are processed until the period resets. Lowering your limit takes immediate effect; raising it requires a 24-hour cooling-off period to protect against impulsive decisions.

Session Time Reminders

Choose a session duration limit — 30 minutes, 1 hour, or 2 hours — and solts will display a clear on-screen reminder when your time is up. These gentle nudges help Pakistani players maintain healthy gaming habits without interrupting their session by force.

Cooling-Off Periods

Need a short break without committing to full self-exclusion? solts offers cooling-off periods of 24 hours, 48 hours, or 7 days. During a cooling-off period, your account is temporarily suspended — no logins, no deposits, no bets. Your balance and history are preserved for when you return.

Self-Exclusion

Self-exclusion is solts's strongest responsible gaming tool. Choose a period of 30 days, 6 months, 1 year, or a permanent closure. During self-exclusion, your account is fully locked, all marketing is stopped, and reactivation requests are subject to a mandatory review process. Permanent exclusions are irreversible.

Loss Limits

In addition to deposit caps, solts allows you to set a maximum net loss limit over a defined period. Once your loss threshold is reached, your account is automatically suspended for the remainder of that period — preventing the common trap of chasing losses during a bad session.

Reality Check & History

View a complete, transparent history of all your bets, deposits, withdrawals, and session durations on solts. The Reality Check feature displays a live summary of your net position during any active session, so you always know exactly where you stand — no surprises.

21+
Strictly Enforced

Every solts account applicant must submit a valid CNIC for age verification. We cross-check all submissions against authorised identity databases. No exceptions. No workarounds.

Under-21 Access Is Blocked

Why solts Takes the
21+ Rule So Seriously

Underage gambling is one of the most serious harms in the online gaming industry. Young people are more vulnerable to developing problem gambling behaviours, and any platform that fails to prevent underage access is contributing directly to that harm. solts has zero tolerance for underage play.

Our age verification process for Pakistani players requires a valid Computerised National Identity Card (CNIC) during account registration. The CNIC date of birth is checked, and accounts that do not meet the 21-year minimum age requirement are rejected immediately and permanently flagged.

We also actively monitor for signs of underage access post-registration. If solts identifies any player suspected of being under 21 — regardless of the documents provided — the account is suspended, all funds are held, and the matter is escalated to our compliance team for review before any account action is taken.

1
CNIC Submission
Upload your National Identity Card during registration.
2
Automated DOB Check
Our system instantly verifies your date of birth against the CNIC.
3
Manual KYC Review
Our compliance team reviews edge cases and escalated accounts.
4
Ongoing Monitoring
Behavioural signals are monitored post-registration for anomalies.

Recognising Problem Gambling

Problem gambling can affect anyone — from casual PSL bettors to regular slot players. Awareness is the first step. Here are the warning signs solts encourages all Pakistani players to know.

Chasing Losses

Continuing to bet in an attempt to recover money you have already lost — particularly after a bad cricket betting or slot session — is one of the clearest signs of problem gambling behaviour.

Hiding Your Activity

Feeling the need to keep your gaming on solts secret from family members, hiding deposits from your JazzCash or EasyPaisa account, or lying about how much time you spend gaming.

Gambling with Essentials

Using money earmarked for rent, groceries, utility bills, or family expenses to fund gaming deposits, or borrowing money specifically to place bets.

Inability to Stop

Repeatedly trying to reduce or quit gaming but finding yourself unable to do so, or feeling restless, irritable, or anxious when not able to access solts or other gaming platforms.

Neglecting Relationships

Prioritising gaming sessions over time with family in Karachi or Lahore, missing important social events, or experiencing conflict with loved ones over your gambling habits.

Sleep & Health Impact

Losing sleep due to gaming sessions running late into the night, experiencing anxiety, depression, or mood swings linked to your wins or losses on the solts platform.

If you recognise any of these signs in yourself or someone you know: Contact the solts responsible gaming team immediately at [email protected] — we will activate protective measures on your account the same day. Seeking help is a sign of strength, not weakness.

Is Your Gaming
Still Healthy?

This quick self-assessment is designed to help Pakistani solts players honestly reflect on their current gaming habits. Answer each question candidly — your responses are not submitted or stored anywhere.

If you answer "Sometimes", "Often", or "Always" to three or more of the questions below, we strongly encourage you to contact the solts support team or activate one of our responsible gaming tools on your account.

This tool is for personal reflection only. It is not a clinical diagnosis. Players who have concerns about their gambling behaviour should speak to a qualified counsellor or contact our 24/7 support team.
Quick Self-Check — 7 Questions

Do you spend more time or money on gaming than you originally planned?

Never Sometimes Often Always

Have you tried to cut back on gaming but found it difficult?

Never Sometimes Often Always

Has gaming caused conflict with family members or friends?

Never Sometimes Often Always

Do you gamble to escape stress, anxiety, or personal problems?

Never Sometimes Often Always

Have you ever borrowed money or sold items to fund gaming deposits?

Never Sometimes Often Always

Do you feel restless or irritable when you are not able to play?

Never Sometimes Often Always

Have you chased losses by placing bigger bets to try to win back money?

Never Sometimes Often Always
This checklist is for self-reflection only. No data is collected or submitted. If you answered "Sometimes" or worse on 3+ questions, please reach out to our support team.

How to Activate Responsible
Gaming Tools on solts

Setting up protection tools on your solts account takes less than two minutes. Here is exactly how to do it from your mobile or desktop.

1
Log In

Sign in to your solts account using your registered mobile number or email address at solts Login.

2
Open Account Settings

Navigate to your profile icon in the top-right corner and select "Account Settings" from the dropdown menu.

3
Select Safe Play

Click on the "Safe Play" or "Responsible Gaming" tab within your account settings panel.

4
Set Your Limits

Choose your preferred tools — deposit limits, session reminders, cooling-off, or self-exclusion — and confirm. Changes apply instantly.

Need help activating these tools? Our responsible gaming support team is available 24/7 via live chat on the solts platform or by emailing [email protected]. We will walk you through the process step by step, no questions asked.
Play Responsibly 21+ Verified 256-bit Encrypted

Enjoy Gaming the Right Way — With solts

Responsible gaming and great entertainment are not opposites. Explore cricket betting, live casino, slots, and instant games on solts — all with full control tools built into your account from day one.